Your content gets people interested.Don't leave their questions unanswered.
We build AI that understands what you write, say and show on Instagram. It replies automatically to comments, DMs and Story replies, using your content and the way your brand speaks.
Built around your content, your replies and how you serve your customers.
CommentsDMsStories
Customer questions. Still waiting for an answer.Illustrative example
From interest to conversation
You have their attention. Now comes the reply.
Someone follows your content, asks a question and waits for an answer. That conversation can clear up a doubt, lead to a booking or help an existing customer.
Questions waiting
If you already sell through Instagram, how many questions from potential customers are waiting for a reply?
They are already interested. A reply that fits what they saw keeps the conversation going and explains what you offer.
While you work
If you already sell through Instagram, who answers your customers while you are working?
Questions come in while you record a video, teach a class or serve a customer. AI replies within the rules you set and brings in your team when needed.
Content questions, compliments and requests for help also deserve a reply. Each conversation has its own purpose.
Built around your content
A good reply starts with understanding the post.
“Does this work for a rental?” depends on the carousel. “What about the last example?” depends on the video. The service uses what the person saw, what they asked and the earlier conversation.
01
Knows what you do
We gather what you offer, how it works and which information can be used in replies.
02
Learns how you speak
Your posts, captions, videos and past replies show your words, your tone and how you explain things. You approve the examples.
03
Reads, listens and looks
Reads carousel text and images, transcribes speech and interprets what appears in Reels and Stories.
04
Answers the actual question
Connects the question to the passage or image the person saw. Uses the earlier conversation to reply, guide the next step or bring in your team.
Together, we choose which content to use, how to keep it current and which conversations AI can handle.
See content shape the reply
Three questions that depend on the content.
A question about a carousel, advice in a Reel and a Story image. See how the content helps answer each question.
Fictional content and conversations to show how it works.
01
Carousel: answer someone interested in the service
Illustrative example
What they sawRenting your home? Refresh your room. No renovation.The service is explained inside the slides, not just in the caption.
What the slides say
01Slide 1: a different living room can start without renovation.
02Slide 2: online consultation with colors, lighting and furniture you already own.
03Slide 3: changes for renters, without altering the structure.
Interior design consultation
What they asked
Would this work for my rental too? I'd like to change my living room without renovating.
Example reply
Yes! The online consultation in the carousel helps with colors, lighting and furniture you already own, without renovation. What would you most like to change in your living room?
What made the reply possible
AI reads the slide text and connects the question to the service shown. It understands that the person rents their home and wants to avoid renovation. It answers and keeps the conversation going.
02
Reel: use what is said and shown
Illustrative example
What they sawHow to talk about your experience.Speech explains the steps. The screen shows an example.
What is said and shown
01Speech: choose a case and explain the challenge, your action and the result.
02Speech: beginners can use a project or group assignment.
03Final screen: a college project example.
Career coach
What they asked
Does the last example work for someone who has never had a job?
Example reply
Yes. You can use a college project or group assignment. Explain the challenge, what you did and how it turned out, as in the video example.
What made the reply possible
The transcript provides the spoken advice. The on-screen text identifies the last example as a college project. Together, they support a reply without relying on the caption.
03
Story: understand the image behind the message
Illustrative example
What they sawSame photo. Different light.The Story compares two ways of lighting a photo.
What appears in the Story
01Left: photo with the ceiling light on.
02Right: ceiling light off, using window light.
03Visual comparison: window light makes the colors look more natural.
Photography teacher
What they asked
Which of the two lights would you use for food photos?
Example reply
The one on the right: window light, with the ceiling light off. That's the example where the food's colors look more natural.
What made the reply possible
AI uses the Story image linked to the message to identify the two options. It replies about the comparison the person saw, even when the caption does not repeat that information.
After the reply
When they want to take the next step, the service follows through.
Beyond explaining your content, AI can save a contact, prepare a quote request or check a time slot. We connect what makes sense for your daily work.
01
Contacts and CRM
Save who asked, what they need and who should follow up.
02
Appointments
Check availability and book or reschedule through your calendar system.
03
Quote requests
Gather the information your team needs to prepare a proposal.
04
Your team
Pass on the conversation and what has been explained to the person taking over.
05
Courses and customer access
Check purchases and access to guide existing customers.
06
Payment
Send the payment link and check confirmation in the connected system.
07
Forms and documents
Ask for the information needed and organize the next step.
08
Your own systems
Connect your business tools to look up information or carry out an action.
Integrations are chosen in the proposal. Bookings, payments and other actions require confirmation from the connected system.
Service levels
Choose where to start.
Start with text questions, include the content behind them and connect other steps in your customer service.
01Text questions
Essential DMs
Replies to text questions in DMs, using your business information and your brand's way of speaking.
✓Text questions in DMs
✓Replies with your information and tone
✓Links and handoff to your team
Images, videos and public comments can be included in a broader plan.
Channels, content, volume, integrations, setup and cost are defined in the proposal.
How we start
Built from your own material.
We use your real content and conversations to set up replies. You check the examples before the service starts.
01
Look at your daily work
We review the questions you receive, what takes time and when your team needs to take over.
02
Study content and language
We select posts, videos, past replies and current business information.
03
Set up the service
We define what to answer, which content to use, when to bring in a person and which systems to connect.
04
Test with your team
We test clear questions, references to slides and videos, and cases with missing information. We adjust replies before switching on.
You stay in control
Your team takes over when needed.
You decide when AI replies and when a person steps in. If information is missing or someone asks for a person, the conversation is passed on with what has already been said.
AI uses information you approve. Prices, terms and rules need to stay current as the business changes.
Common questions
What you need to know.
How does AI learn my way of speaking?+
We study your posts, captions, videos and past replies. They show the words you use, your tone and how you explain things. You review examples to refine the replies.
Can it read what is inside carousel images?+
Yes, with a plan that includes this content. AI reads text, interprets images and considers slide order to understand references such as “that phrase on the second slide”.
Does it understand the video or just the caption?+
We use the speech transcript and relevant visuals from the video. Replies can draw on a spoken explanation, on-screen text or a demonstration, even when they are missing from the caption.
Can it understand voice messages sent in DMs?+
We can include voice message transcription. Media types, access and volume are defined in the proposal.
What happens when I publish new content?+
We agree on how to add new posts and update information. The frequency depends on your workflow and the service you choose.
Can my team take over a conversation?+
Yes. We set up handoffs and pause automatic replies when a person takes over.
Do I need a new CRM or calendar?+
We first review the tools you already use. We connect the available features and the actions your customer service needs.
Can it reply outside my working hours?+
We can configure the service for the hours agreed in your contract. Service hours, support and usage volume are listed in the proposal.
How much does it cost?+
Cost depends on channels, content, volume and integrations. The proposal separates setup, ongoing service and external tool costs.
What do I need to provide?+
Your profile, content, example replies and current business information. We also need authorized access and someone on your team to review the replies.
Let's talk
Show us a post that gets questions.
Tell us what you do and how you handle replies today. We can start with a carousel, Reel or Story to see what your replies need to cover.
